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    • COMMUNITY OF
    PRACTICE

    • Become a Member of the Community of Practice
    • Health Quality Ontario Framework
    • Steering Committee Terms of Reference
    • Community of Practice Project Charter
    • HealthChat
    • Our Webinars

    FRENCH LANGUAGE
    TRAINING

    • French Language Training Reimbursement Program
    • French for Health Professionals

    TRANSLATION AND
    INTERPRETATION

    • Translation
    • Interpretation

    FRENCH LANGUAGE
    SERVICE GLOSSARY

    • French Language Services Act
    • Designated Health Service Provider
    • Identified Health Service Provider
    • Inclusive Definition of Francophones (IDF)

    ACTIVE OFFER

    • Definition
    • Active Offer Training
    • Identification of Francophones
    • Resources

    HR AND
    RECRUITMENT

    • Health Human Resource Strategy
    • Resources

    ROLES AND
    RESPONSIBILITIES

    • Designated Health Service Providers
    • Identified Health Service Providers
    • All providers (including non-identified and non-designated)

    FRENCH LANGUAGE
    SERVICE PLANNING

    • Francophone Engagement
    • Navigation
    • Long Term Care
    • FLS Planning

    ONTARIO
    HEALTH TEAMS

    • Demographic Profiles
    • Resources

    Become a member of the Community of Practice for French Language Health Services!

    • Stay current with new resources and tools.
    • Network with other organization managers.
    • Participate in training and presentations.
    • Access support to help you with your plannings.

    TRANSLATION AND
    INTERPRETATION

    Translation is the communication of meaning from one language (the source) to another language (the target). Translation refers to written information and its purpose is to convey the original tone and intent of a message, taking into account cultural and regional differences between source and target languages[1].

    The Translation Network is funded by the Ministry of Health and is an invaluable resource in providing a variety of supports to designated, identified, and non-identified LHIN-funded providers respectively. They use vetted translators that are well versed in client-facing health-related documents and use appropriate language accordingly. Some services are available at no cost. Please refer to the documents below for more information.

    Translation Network Guidelines 
    Document Eligibility Criteria
    Request for Service Form 

    Services Offered by the Translation Network – December 5th, 2019 webinar

    For more information, contact Louise Baillargeon, Translation Network Manager.

    Louise.Baillargeon@niagarahealth.on.ca

    Santé Niagara/Niagara Health
    905 378-4647 ext. 32313

    [1] https://www.gala-global.org/industry/intro-language-industry/what-translation

    Med Interpret is a mobile application (available only on the Apple App Store) which allows Health Care Professionals to access The Interpretation Guide. This platform, created by l'Accueil francophone de Thunder Bay, allows Health Care Professionals to easily communicate with their French-speaking clients by offering them an easy way to translate common medical terminology and questions with regards to symptoms, diagnostics, and much more.

    This app can also be used without Internet to allow access to the database anytime and anywhere!

    This program is funded by the Government of Canada, Department of Canadian Heritage, and the Office of French Language Services of the Ontario Ministry of Health and Long Term Care.

    Resources:

    WeSpeak offers on-demand access to translation services for patients by phone or video.

    There are no monthly fees, just pay-per-use.