FRENCH LANGUAGE
SERVICE PLANNING

In 2018, municipalities identified one designated long-term care bed for French-language services per 3400 Francophones in Ontario, compared to the average of one bed per 170 people for Ontario’s general population.

Source: Assemblée de la francophonie de l'Ontario

A Guide for Planning and Providing Francophone Long-Term Care Services is intended for all those involved in planning, advocating for, and providing Francophone health services in Ontario and other provinces and sought to analyze the Pavillon Omer Deslauriers model at Bendale Acres Long-Term Care (LTC) home and a few others from across Canada that have been effective in minority Francophone situations and to develop practical resources to support the adoption of similar models.

The Guide highlights:

  • The main factors for why Francophone seniors are not consistently receiving FLHS
  • The need for French language LTC services in the Greater Toronto area
  • An optimal model, including 6 key attributes and resources
  • Ten steps to implement a Francophone cluster within LTC
  • Five things frontline staff can do to improve linguistic access.

The Implementing the Optimal Model of Long-Term Care for Francophones Manual provides step-by-step instructions for adapting the Optimal Model of Francophone Long-Term Care to seniors living in residential care settings. It includes 70+ tools, templates and resources as well as steps to reflect on how best to adapt to service provider’s own setting. The recommended sequence of activities recognizes the interdependencies of the activities and is presented in a check-list format to facilitate ease of use.

The implementation plan is organized according to the Five Phases of Collective Impact Framework, providing a foundational approach that leverages cross-sectoral collaboration to foster innovations for social change. The manual provides work plans and fillable tables to support implementation.

Source: Planning and Providing Francophone Long-term Care Services (French Health Network of Central Southwestern Ontario) 

eQUITY Link is a resource site (hub) for health providers to build linguistic competency within diverse health systems. It brings together evidence-based, validated tools, tips and strategies which can help guide health service providers (HSPs) in their planning for the delivery of French language health services (FLHS) and building their FLHS capacity. Resources are adaptable to meet the needs of minority linguistic populations.

To learn more about the platform and how to get started with French language health services planning, check out the 'eQUITY Fundamentals' by: