We're listening.

Language and culture are essential determinants of health. We are counting on our French-speaking communities to get involved in planning their health services.

Entité2’s vision: The French-speaking population of the Waterloo, Wellington, Hamilton, Niagara, Haldimand and Brant areas has access to a wider range of quality health services in French.

To achieve this goal, it is essential that the health needs of the French-speaking population of these areas be taken into consideration.

It is our responsibility at Entité2 to ensure that you are heard, that your voice counts, that you have an impact on French language health services planning. We hope that you will take advantage of every opportunity to tell us about your needs, your priorities, the challenges you face and also your experiences, both positive and negative, with the current system. This information allows us to influence health service planning for Francophones.

How to get involved?


  • Contribute to the dialogue on your expectations regarding French language health services;
  • Let us know what you think of the quality of the services you receive;
  • Tell us about your needs and priorities.

Every year, we invite a number of groups to come and share with us their needs and priorities as well as their questions. These events are sometimes held in partnership with other community or health organizations. Please accept our invitations.

Sometimes we also consult the general public through surveys or small focus groups. Once again we encourage you to respond. Your responses help us develop our recommendations to the LHINs.

You can also contact us directly, in complete confidentiality, to ask us questions or tell us about the challenges you face. Although we cannot provide you with services or final answers, we can try to refer you to the partner in the best position to help you, including, for example, service providers, the LHIN, the CCAC or the Office of the French Language Services Commissioner. Even more importantly, the information you provide will help us identify gaps in the current system and propose solutions to remedy the problem.